Recently, I was in a meeting with a strategic planning team at the Village for Families and Children in Hartford, Connecticut. Gallo Rodriguez, the President of the Organization, said "Our strategic plan should get dirty, not dusty." He was calling upon the group to work towards a strategic plan that would lead to action, and change the way the organization works. We often hear people say, "We don't want our plan to just sit on a shelf and gather dust." Rather, they want the plan to guide their work and be actively used - in other words, to "get dirty." How can you assure that your strategic plan guides your work and "gets dirty?" We've found five elements that help this come true:
- Articulate your most important strategic questions, and focus your strategic planning process on providing answers to these questions.
- Collect the facts. Analyze them to generate insights about your environment, your competitors and collaborators, your revenue opportunities, and use these insights to arrive at well-founded decisions about the future.
- Assemble a planning team of your organization's key decision-makers and influencers. Engage this team to discuss fact-based insights and reach decisions about the organization's future. See that team members act as representatives of the various constituents of your organization -- staff departments, Board groups, external stakeholders -- and work towards a consensus that considers all views.
- Listen for what will work. Gather advice. Involve people. The naysayer, the visionary, and the pragmatist all have important contributions. Great outcomes emerge through careful listening and creative development of solutions that address what has been heard. And when people feel heard they are more likely to support the plan.
- Establish an unambiguous plan of action and use it to guide who does what, by when. Clearly describe each action step so anyone can tell when it has been accomplished, has one person ultimately responsible (not a group), and has a due date on the calendar.
By using these five elements, you will greatly increase the chances that your strategic plan will guide the work of your organization. You will have a plan that gets dirty, not dusty.